Reference

How We Run Legal at apizeus88

We maintain policy documents that explain data handling, account verification, and user rights for every account opened through DANA, OVO, or GoPay.

Legal policy for IndonesiaAccount and data practicesPolicy contact channelsLive casino and slots
apizeus88 How We Run Legal at apizeus88
DATA PRACTICES

How We Handle Your Data and Account Security

We store your account data—username, registered mobile number, transaction history, and uploaded verification documents—on servers outside Indonesia, and we encrypt payment details in transit and at rest. Cookies track your session and preferences; you can clear them from your browser but you will need to log in again. We do not sell or share your data with third parties for marketing, though payment processors see transaction details as part of clearing your DANA, OVO, or GoPay deposits. You can request a copy of the data we hold about you or ask us to delete your account—both require identity verification, and deletion is permanent.

Data Location and Encryption Account information lives on offshore servers with encrypted storage—payment card details, when used, are tokenized and we never see the full number after your first successful deposit clears.
Cookie and Session Tracking We place a session cookie when you log in so the lobby remembers you across pages, and a preference cookie to save language or layout choices—both expire when you close your browser or after 30 days of inactivity.
Retention and Deletion Policy Transaction logs are kept for seven years to meet anti-money-laundering rules; personal profile data is held as long as your account is active, and for two years after closure unless you request earlier deletion through the policy email.
Data Access and Correction Email the policy team with your username and registered mobile to request a data export—we send a PDF within five business days, and you can reply to that thread to correct any outdated contact details or close your account entirely.
POLICY CONTACT

Policy Support Channels

When you need help with a policy question—data access, verification documents, or account closure—reach us through the channels below. Policy responses typically take longer than lobby or payment support; expect one to three business days for data requests.

Team online

Live Chat Policy Queue

Open live chat from your account screen and select the Policy option—agents route data-access and verification questions to the compliance team and follow up with you in the same chat thread once reviewed.

Email Policy Team

Send policy inquiries to the email address shown in your account footer—include your account username, registered mobile, and a clear description of what you need so we can verify your identity before responding.

Document Upload Portal

Log in and visit the Verification section under Account Settings to upload identity documents—accepted formats are JPG and PDF, files under 5MB, and we review most submissions within 48 hours.

Common Legal and Data Questions

We operate under an offshore gaming licence and serve regions where local law allows online casino access—Indonesia law on remote gaming is not settled, so you must verify your own eligibility under local regulation before opening an account.

We collect your username, mobile number, email if supplied, transaction history, and identity documents when verification is required—payment processors also see deposit and withdrawal details to clear DANA, OVO, and GoPay transactions.

Yes—email the policy contact shown in your account footer with your username and registered mobile, ask for a data export or account deletion, and we will verify your identity before processing the request within five business days.

Transaction records are retained for seven years under anti-money-laundering rules—profile data stays for two years after closure unless you request earlier deletion, and we confirm deletion by email once complete.

We do not sell or share data for marketing—payment processors see transaction details to clear deposits and withdrawals, and we may disclose records if required by a legal order from our licensing jurisdiction.

We use session cookies to keep you logged in and preference cookies to remember language or layout choices—you can delete them from your browser settings, but you will need to log in again and reset preferences.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.